Refund & Cancellation Policy

At Sell Spyder, we value our customers and strive to provide exceptional service. However, if you are unsatisfied with our services or need to make changes, please review the following policy:

Refund Policy

1. Service Dissatisfaction:

If you are unsatisfied with the services provided, we will process a refund within 7 days of the request.

2. Service Cancellation:

To receive a full refund, cancellations must be made within 24 hours of purchase or before the service begins, whichever comes first.

How to Start the Refund Process

Step 1: Contact your assigned Relationship Manager and inform them about the issues faced with our service. Please request the refund directly with them.

Step 2: If you are not satisfied with the resolution provided, contact us via:

Email: support@sellspyder.in

Phone: 022 69646537

We also prepare and file oppositions and rectifications for our clients.

Change of Service

If you would like to switch to a different service, you can request a change within 7 days of payment. Our team will assist in facilitating the transition.

Force Majeure

Sell Spyder is not responsible for delays or service interruptions caused by events beyond our control, such as natural disasters, pandemics, government actions, labor strikes, or other unforeseen circumstances.

We’re here to help you succeed and will always strive to resolve your concerns quickly and fairly.

Your Success is Our Priority

At Sell Spyder, we are committed to resolving your concerns promptly and fairly. Should you have any questions or require assistance, please do not hesitate to reach out.

Frequently Asked Questions

How long does it take to process a refund?
Refunds are typically processed within 7 business days from the date the refund request is approved.
How do I request a change to a different service?
You can request a service change within 7 days of payment. Reach out to your Relationship Manager or contact our support team for assistance.
What if I cancel a service after it has already started?
Refunds are not available once the service has begun. Please ensure cancellations are made within 24 hours of purchase or before the service starts to qualify for a full refund.
Can I get a refund if I’m unhappy with the service after using it for a few days?
Yes, if you are unsatisfied with the service, you may request a refund within 7 days of the service start date. Contact your Relationship Manager to initiate the process.
What happens if the service is delayed due to unforeseen circumstances?
In the event of delays caused by Force Majeure (e.g., natural disasters or government actions), we will work to minimize disruptions. However, refunds may not apply in such cases.
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